Mapfre Insurance Data Breach: What & How It Happened?
Twingate Team
•
Jun 20, 2024
In August 2020, Mapfre Insurance encountered a security issue involving remote access by an external worker, which impacted the company's systems. The Spanish Data Protection Agency did not impose sanctions on Mapfre due to the company's effective crisis management and the limited impact of the incident. However, in July 2023, another breach occurred, potentially affecting customer data for a significant number of individuals. This breach resulted in proposed class action lawsuits against Mapfre.
How many accounts were compromised?
The breach potentially exposed customer data for over 260,000 individuals.
What data was leaked?
The data exposed in the breach included user IDs, passwords, driver's license numbers, and vehicle information such as make, model, year, and vehicle identification number.
How was Mapfre Insurance hacked?
The breach occurred when an external worker accessed Mapfre's systems remotely, leading to a ransomware attack that slowed down the company's computer systems. Although no personal data was stolen in this incident, the breach exposed sensitive customer information in a later event, prompting class action lawsuits against the insurer. The exact methods used by the hackers remain unclear.
Mapfre Insurance's solution
In response to the hacking incident, Mapfre Insurance took several measures to enhance its security and prevent future breaches. These actions included strengthening cybersecurity control levels across multiple jurisdictions, implementing robust cybersecurity policies and protocols, and establishing crisis committees and business continuity plans. The company also acted swiftly in making the cyber attack public, allowing clients, employees, workers, and suppliers to take effective action and minimize the impact.
How do I know if I was affected?
Mapfre Insurance reached out to affected users following the breach. If you are a Mapfre customer and have not received a notification, you can visit HaveIBeenPwned to check if your credentials were affected.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions or changes to the appropriate parties.
For more specific help and instructions, please contact MAPFRE Insurance support directly.
Where can I go to learn more?
If you want to find more information on the Mapfre Insurance data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Mapfre Insurance Data Breach: What & How It Happened?
Twingate Team
•
Jun 20, 2024
In August 2020, Mapfre Insurance encountered a security issue involving remote access by an external worker, which impacted the company's systems. The Spanish Data Protection Agency did not impose sanctions on Mapfre due to the company's effective crisis management and the limited impact of the incident. However, in July 2023, another breach occurred, potentially affecting customer data for a significant number of individuals. This breach resulted in proposed class action lawsuits against Mapfre.
How many accounts were compromised?
The breach potentially exposed customer data for over 260,000 individuals.
What data was leaked?
The data exposed in the breach included user IDs, passwords, driver's license numbers, and vehicle information such as make, model, year, and vehicle identification number.
How was Mapfre Insurance hacked?
The breach occurred when an external worker accessed Mapfre's systems remotely, leading to a ransomware attack that slowed down the company's computer systems. Although no personal data was stolen in this incident, the breach exposed sensitive customer information in a later event, prompting class action lawsuits against the insurer. The exact methods used by the hackers remain unclear.
Mapfre Insurance's solution
In response to the hacking incident, Mapfre Insurance took several measures to enhance its security and prevent future breaches. These actions included strengthening cybersecurity control levels across multiple jurisdictions, implementing robust cybersecurity policies and protocols, and establishing crisis committees and business continuity plans. The company also acted swiftly in making the cyber attack public, allowing clients, employees, workers, and suppliers to take effective action and minimize the impact.
How do I know if I was affected?
Mapfre Insurance reached out to affected users following the breach. If you are a Mapfre customer and have not received a notification, you can visit HaveIBeenPwned to check if your credentials were affected.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions or changes to the appropriate parties.
For more specific help and instructions, please contact MAPFRE Insurance support directly.
Where can I go to learn more?
If you want to find more information on the Mapfre Insurance data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Mapfre Insurance Data Breach: What & How It Happened?
Twingate Team
•
Jun 20, 2024
In August 2020, Mapfre Insurance encountered a security issue involving remote access by an external worker, which impacted the company's systems. The Spanish Data Protection Agency did not impose sanctions on Mapfre due to the company's effective crisis management and the limited impact of the incident. However, in July 2023, another breach occurred, potentially affecting customer data for a significant number of individuals. This breach resulted in proposed class action lawsuits against Mapfre.
How many accounts were compromised?
The breach potentially exposed customer data for over 260,000 individuals.
What data was leaked?
The data exposed in the breach included user IDs, passwords, driver's license numbers, and vehicle information such as make, model, year, and vehicle identification number.
How was Mapfre Insurance hacked?
The breach occurred when an external worker accessed Mapfre's systems remotely, leading to a ransomware attack that slowed down the company's computer systems. Although no personal data was stolen in this incident, the breach exposed sensitive customer information in a later event, prompting class action lawsuits against the insurer. The exact methods used by the hackers remain unclear.
Mapfre Insurance's solution
In response to the hacking incident, Mapfre Insurance took several measures to enhance its security and prevent future breaches. These actions included strengthening cybersecurity control levels across multiple jurisdictions, implementing robust cybersecurity policies and protocols, and establishing crisis committees and business continuity plans. The company also acted swiftly in making the cyber attack public, allowing clients, employees, workers, and suppliers to take effective action and minimize the impact.
How do I know if I was affected?
Mapfre Insurance reached out to affected users following the breach. If you are a Mapfre customer and have not received a notification, you can visit HaveIBeenPwned to check if your credentials were affected.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions or changes to the appropriate parties.
For more specific help and instructions, please contact MAPFRE Insurance support directly.
Where can I go to learn more?
If you want to find more information on the Mapfre Insurance data breach, check out the following news articles:
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